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The Netherlands is a transport country par excellence, and the transport industry is of vital importance to the Dutch economy.
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Practical information and advice about your rights as a consumer can be found at
The rail market is a special one, as it consists of a single railway network with multiple users. In the rail market, there is a clear separation between the managers of the infrastructure and its users, which is effectively a separation between the infrastructure itself and transportation.
With regard to aviation, the NMa’s Office of Transport Regulation only plays a role in matters concerning Amsterdam airport Schiphol. The Office of Transport Regulation does not regulate the other airports in the Netherlands.
Since 2007, the Office of Transport Regulation regulates the pilots in the Dutch harbors. Regulation was introduced because the pilots enjoy a monopoly position. We oversee the efficiency, quality and tariffs of the pilots.
Municipal public-transport companies are allowed to offer public-transport services and other transport services. This includes demand-responsive transport and water transport.
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